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For Immediate Release:
April 29, 2011

211 Officially Launches in Dufferin County

Official ribbon cutting for the launch of 211 phone service in Dufferin County.

BRAMPTON, ON (April 29, 2011) 211 phone service officially launched in Dufferin County today, connecting residents to community and social services.

“As a municipality, we strive to provide residents with efficient, timely and accurate information,” said Keith Palmer, Director of Community Services, County of Dufferin. “211 will help residents quickly connect with the appropriate service, 24 hours a day, 365 days a year.”

The top five calls to 211 are related to health issues, income and financial assistance, housing, community services, and legal and public safety.

“211 will provide real value to all Ontario communities and the agencies that serve them through access to information and services and by identifying and documenting community needs,” said Kent Gillespie, President of Ontario 211 Services Corporation. “211 is a great example of collaboration and partnership among all orders of government and the community to improve the quality of life in Ontario.”

211 telephone service is available in several regions throughout Ontario, with the goal of providing service to every part of Ontario by the end of 2011. The Region of Peel operates this service in Peel and Dufferin.

Find a searchable directory of services by visiting 211ontario.ca.

The Regional Municipality of Peel was incorporated in 1974 on the principle that certain community and infrastructure services are most cost-effectively administered over a larger geographic area. The Region of Peel serves more than one million residents in Brampton, Caledon and Mississauga.

For more information on the Region of Peel, please call 905-791-7800, or visit peelregion.ca.



Natalie Daniel
Public Affairs Associate
Region of Peel
905-791-7800, ext. 4478

Carroll Francis
Supervisor, Customer Contact Centre
Region of Peel
905-791-7800, ext. 6505

Communication Services, 10 Peel Centre Dr., Brampton, ON L6T 4B9
Phone: 905-791-7800, Fax: 905-791-0595, e-mail



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