Prevention, Reporting and Elimination of Abuse Policy
Region of Peel Long Term Care has a zero tolerance abuse policy. It is consistent with the standards of the Ministry of Health and Long-Term Care.
Abuse means any physical, sexual, emotional, verbal or financial abuse as well as any form of exploitation or neglect of residents and clients. At our centre, we do not tolerate any form of abuse. Our residents and clients must be treated with respect and dignity at all times by staff, service providers, visitors and volunteers.
We handle all allegations of abuse in a confidential manner, investigate them carefully, and take appropriate actions. Our centre will ensure that people who report incidents of abuse will not be penalized.
All of us are legally, morally and ethically obligated to report any incidents of abuse we witness. At our centre, we will accept and act upon anonymous reports; however, our ability to take meaningful and effective follow-up action may be compromised.