Many people are uncomfortable with, or haven't had the opportunity to learn positive ways to recognize and manage their emotions. Sometimes, they cope by denying their feelings or shutting them down. They may block them with their intellect, with eating or not eating, with drugs, alcohol, or cigarettes, or other habits that can lead to difficulty. Sometimes they act on their emotions without thinking of the consequences, saying and doing things that they later regret.
You cannot always control what happens to you. You can learn to interpret and manage your feelings. You can control the conclusions you draw from experiences about your own sense of self-worth, your thoughts, and how you will respond - your actions.