A Message from the Chair and Chief Administrative Officer
On behalf of Peel Regional Council, the Executive Management Team and
Regional employees, we are pleased to present the 2006 Annual Financial
Report. This Report is an overview of our collective efforts to provide residents
of Brampton, Caledon and Mississauga with efficient and effective municipal
programs and services.
The accomplishments highlighted in this Report are a reflection of the strong
character and organizational culture that have been cultivated over the 30-plus
years the Region of Peel has existed; and over the past three years, our Strategic
Plan, Fast Forward Peel: Building a Strong Community Together, has guided our
goals, policies and objectives.
As we move forward in providing Peel residents with top-notch municipal
programs and services, we draw from our strong foundation. In 2006, the
Region of Peel became the first government to achieve the Canada Award for
Excellence (CAE) Gold Trophy from the National Quality Institute (NQI). The
prestigious CAE is the highest level of recognition awarded by NQI to
organizations that have successfully maintained a focus on organizational
excellence, quality and continuous improvement.
To achieve this status of excellence, the Region of Peel’s approach to leadership,
planning, customer service, employee satisfaction, process management and
partnership were examined by NQI. The rigorous four-level certification process
of NQI’s Progressive Excellence Program (PEP) leads to eligibility for the CAE.
November 2006 welcomed a new Term of Council – which, for the first time,
has been extended from three to four years – and we look forward to working
closely with our newly elected officials to engage our communities. As we do
this, we are also renewing our commitment to residents through a revitalized
Strategic Plan and an organizational realignment, which aims to inspire trust
and confidence in those we serve.
The organizational realignment is the first major
restructuring of the organization since the Region was
formed in 1974. We have created departments where there
are natural linkages between services, providing more
opportunities for collaboration and co-ordination of
services. The new structure will enhance our ability to meet
current and future service demands.
On our path of continuous improvement, we will build on
our service excellence and continue to provide the value
and quality in service delivery that our residents have come
to expect, while striving to maintain our debt-free standing
along the way.
Friday August 13 2010