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The Region of Peel serves 1.2 million residents and approximately 85,000 businesses in the cities of Brampton and Mississauga and the town of Caledon.  Peel is one of the fastest growing municipalities in Canada and continues to experience significant population growth.  In 2010, it is projected that the population will grow by 21,000 new residents. 

New residents and businesses mean increased service needs in areas such as Human Services, Water, Wastewater, Health Services, Transportation and Emergency Services. Approximately 80% of our growth continues to be new immigrants, who often require more access to programs and services in the first few years as they settle into new communities.  A significant percentage of Peel residents are seniors, and there are at the same time a growing number of families with newborns.  The birthrate in Peel is higher than the provincial average.  Such a diverse population results in increased need for a wide variety of services.

The following highlights key program and service accomplishments over the past year.


Human Services engaged in significant community consultations, including Regional Council and staff, to create the first, three-year Human Services plan and integrated service delivery model for Peel Region. The plan describes the department’s focus on identified priorities from 2009 to 2011. An integrated service model was introduced at the new Human Services Reception and Employment Resource Centre, located at the expanded Regional Headquarters at 10 Peel Centre Dr. in Brampton. The Centre provides a single point of access for child care subsidy, social housing, employment and financial supports.


  • 120 families achieved first-time home ownership through forgiveable loan assistance through the Home in Peel program.
  • 710 families were able to maintain their housing through one-time Rent Bank assistance, part of the Region’s eviction prevention program.
  • 180 families were able to maintain their electric and gas utilities with assistance from the Energy Emergency Fund.
  • 11,500 families and singles received emergency housing through the Region’s recently redesigned and expanded hostel program.

Financial and employment supports

  • Almost $2.5 million provided to community agencies that serve the Peel community through its grants program.
  • By year-end 2009, on average, 12,821 families and individuals received financial supports (welfare) and job support, an increase of 2,845 or 28.5% more than in 2008.
  • In 2009, Council approved additional funding to provide social assistance, welfare, and job supports for 2,845 more individuals and families than had been anticipated before the recession.
  • More job seekers were able to access resources and services to help them find work, when Human Services consolidated many functions at the expanded Regional Headquarters, doubling the capacity of the Employment Resource Centre.

Making Peel communities stronger

  • Families living in neighbourhoods identified as having high needs benefited from funding directed to youth and child-focused programs such as summer day camps, literacy and learning programs, and after-school activities.
  • 25 families were able to access part-time child care at a new nursery school that also provided an enriched and flexible learning environment for children 2.5 to 5 years of age, including children with special needs such as developmental, behavioural and physical challenges.
  • 39,000 hours of service, valued at more than $500,000, were created by engaging the community in a wide range of volunteer activities that benefited neighbourhoods and communities across Peel.
  • More resources and services for children and youth were accessible to families throughout the year as a result of joint planning and collaboration in delivery programs for children and youth.


Peel residents look to the Region of Peel to enhance their quality of life and to contribute to their well-being and safety.  Health Services is committed to meeting these community needs through its four key service areas:  Long Term Care, Peel Public Health, Paramedic Services and Internal Client Support Services, and in 2009 demonstrated this commitment through several accomplishments.

Long Term Care

Faced with an increasing older population affected by more complex health issues, our five long term care facilities continued to make program enhancements to the benefit of the community.

  • In 2009, 662 clients were served in our five long term care homes: Sheridan Villa, Malton Village, Peel Manor, Tall Pines and Davis Centre. We will have 703 spaces for residents in 2010 when Sheridan Villa is back to full operations following redevelopment.
  • In 2009, 45 clients participated in an expanded range of Adult Day Services at Sheridan Villa with funding from the Mississauga Halton Local Health Integration Network (LHIN). As a whole, last year all Peel Homes served over 200 clients through Adult Day Services.  
  • Residents in our homes can now benefit from a new common assessment tool (Resident Assessment Instrument/Minimum Data) to ensure they receive the appropriate level of care when staying at one of our centres.
  • Fewer residents need to be transferred to hospitals when faced with an unexpected medical issue.  In partnership with the William Osler Health Centre and Credit Valley Hospital, the Region has made arrangements for a Nurse Practitioner to visit homes in order to better treat residents’ and avoid unnecessary hospitalization. This initiative is in co-operation with the Ministry of Health and Long Term Care.  
  • Running a Long Term Care home at capacity means that tax dollars are well managed.  Occupancy rate stands at 99.15% capacity, which is higher than industry standard.
  • Long Term Care residents are individuals with compromised health issues and/or require support with activities of daily living.  They are more susceptible to disease and to ensure their continued health, pandemic preparedness plans are well in place.

Peel Regional Paramedic Services

  • Chances of surviving a cardiac arrest in Peel Region are better than in most North American cities - including other GTA municipalities.
  • More patients have had better health outcomes as a result of paramedic crews implementing new medical devices and procedures, such as the ST-Elevation Myocardial Infarction heart bypass protocol and Continuous Positive Airway Pressure breathing equipment.
  • Returning busy paramedic crews back to the roads sooner to respond to emergency calls after bringing a patient to hospital is the aim of a newly implemented hospital nursing program that is already showing a positive impact on reducing the number of hours Paramedics are in offload delay.

Peel Public Health

  • To help ensure food safety for residents, Peel Public Health inspected 5,249 food premises.
  • In order to protect students, their families and the community from the risk of serious diseases, Public Health reviewed over 240,000 children’s immunization records and updated 128,200 of these records to complete its Accelerated Immunization Risk Mitigation Strategy Project.
  • Keeping young smiles bright, Peel Public Health screened 55,000 children for urgent dental needs.
  • Offering new mothers important and timely support, Peel Public Health completed 11,000 telephone assessments within 48 hours of discharge from hospital following childbirth.
  • To keep the community healthy and prevent the risk of disease, Peel Public Health launched a massive H1N1 preparedness and response campaign.


Public Works manages and provides safe, secure and reliable Transportation, Water, Wastewater, Waste Management and Planning Services, which meet the needs and expectations of residents and businesses of Peel while respecting the environment.

  • Peel residents can depend on consistent, environmentally responsible disposal options for their waste. In 2009, the Region delivered on its commitment to stop shipping Peel’s municipal waste to Michigan for final disposal by securing long-term landfill capacity in Ontario, resulting in reduced travel distances and greenhouse gas emissions to transport garbage.
  • Residents and businesses in our community can trust the safety of their Water Services. Last year, the Region of Peel renewed its contract with the Ontario Clean Water Agency for a further 10 years, ensuring the continued delivery of safe, reliable and cost-effective clean water services.
  • Commitment to protecting the health of residents is a top priority. In 2009, the Region of Peel attained Drinking Water Quality Management Standard certification, which ensures we are continuing to manage and operate Peel’s water system to the quality standards that protect the health of individuals.
  • With facilities located throughout our community, the Region strives to be a good neighbour – ensuring the well-being of our residents is protected. Last year, the Region effectively lessened odours from the Chinguacousy Curing Pad by investing significantly in enhanced equipment and organics processing techniques to reduce the impact on the local community and the environment.
  • More than 1,600 jobs related to Public Works were created in Peel because of efforts to secure more than $100 million in federal and provincial funding to stimulate the local economy. This funding is being used to enhance roadways, upgrade and expand water and sewer systems, as well as rehabilitate and build important public facilities.

The Region of Peel serves 1.2 million residents and approximately 85,000 businesses in the cities of Brampton and Mississauga and the town of Caledon.  Peel is one of the fastest growing municipalities in Canada and continues to experience significant population growth.  In 2010, it is projected that the population will grow by 21,000 new residents. The Regional Municipality of Peel was incorporated in 1974 on the principle that certain community and infrastructure services are most cost-effectively administered over a larger geographic area. 

For more information on the Region of Peel and the 2010 Budget, please visit www.peelregion.ca.

Revised: Thursday January 28 2010


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